Imagine being able to watch your customers as they experience your website.
What if you could…
- See their facial expressions and know when they feel frustration and confusion?
- Hear their thoughts to get their feedback on your layout, design, and copy?
- Watch where they move their mouse as they navigate through your site?
- Know exactly how long it takes to accomplish routine tasks
(e.g., make a purchase, find a store in your area, learn more about your company’s charitable work)?
And what if you needed hard evidence to PROVE to your web designers that your site can be dramatically improved to enhance the customer experience?