Service Review: Urban Active’s Super Trainer

We love stories of outstanding customer service. It’s a true joy to identify people who go above and beyond and provide stellar service and amazing customer experiences.

So we’d like to offer a huge shout of congratulations to Brian Leonard, who was recently named Trainer of the Year among all national Urban Active locations.

Jes’s whole family works with Brian, and the results have been tremendous. Under his brutal tutelage:

• Jessica and her mom have both lost over 60 lbs.
• Jes’s dad dropped 100+ lbs.
• Jes’s little sister dropped 142 lbs.

Brian also helped Jessica’s little sister, Jamie, win the national Urban Active “Biggest Winner” contest (here’s the video, complete with cameos of our family).

He puts all of his passion into everything he does, and it shows in the results he gets and the client relationships he forms.

Brian (center), with his band, Sugar Spell It Out.

We’d like to add to Brian’s distinguished resume by awarding him our highest service rating:

Brian Leonard of Urban Active: 5 Magnets