Whoever said “talk is cheap” didn’t know a thing about customer research. As Ziggy’s work has proven over the years, talk is essential when it comes to improving the customer experience. Combining his vast research knowledge with admittedly unsafe quantities of coffee, he learns more about customers before 9am than most businesses serve all day.
When it comes to stock-piling top-shelf talent, the Yankees have nothing on us. Meet our magnets. Clients rave about Aaron’s dedication so often that we suspect bribery. April brings a joyful, coffee-fueled spirit to every endeavor. Moxie offers moral support. They're so magnetic, they even stick to the fridge.
The heart and soul of the company, Jessica’s passion for excellence sets the tone for the entire team. Clients love her ability to truly understand their issues, ensuring that projects are always 100% on-target with their needs. Mother of two, wife, business owner, researcher, and avid exerciser, look for Jessica’s new book, "I Couldn’t Possibly Do More in a 24-hour Day."
No One-Night Stands
We've all met companies looking to make money by burning through clients. They get a signed contract, do shoddy work to maximize their profits, rinse and repeat.
Not our style.
We don't want lots of shallow relationships. Just a few great ones.
So if you're looking for a stable, collaborative, long-term relationship with a customer research firm dedicated to responsiveness, integrity and thoughtfulness, call us.
We might know someone like that.